This Privacy Policy explains how Ekoal (“we”, “us”) collects, uses, and protects personal data when you use Ekit Studio (the “Service”) and this website.
1. Data controller
The data controller is: Ekoal — contact: contact@ekit.app.
2. Data we collect
We may collect the following categories of data:
- Account data: name/username, email, password hash (never your plain password).
- Usage data: pages viewed, feature usage, approximate location (country/region when available), device and browser information.
- Technical data: IP address (processed by our analytics/hosting providers), logs, timestamps, error diagnostics.
- Payment data: handled by our payment provider (e.g., Stripe). We do not store your full card number.
- User content: data you upload or create in the Service (projects, content, settings, etc.).
3. Purposes and legal bases
We process data for the following purposes:
- To provide and operate the Service (contract performance).
- To improve the Service, performance, and user experience (legitimate interests).
- To secure the Service, prevent abuse and fraud (legitimate interests / legal obligations).
- To manage billing and subscriptions (contract performance).
- To communicate with you (support requests, service messages) (contract performance / legitimate interests).
- To comply with legal obligations (legal obligation).
4. Analytics and cookies
We may use analytics tools (e.g., Google Analytics) to understand usage and improve the Service. See our Cookies Policy for details and choices.
5. Data retention
We retain personal data only as long as necessary for the purposes described above:
- Account data: for the duration of your account, then limited retention as required by law or for dispute handling.
- Logs and security events: typically 7 days.
- Billing records: as required by applicable accounting/tax laws.
6. Data sharing (processors)
We may share data with trusted processors strictly to operate the Service, such as:
- Hosting / infrastructure: OVH - France
- Analytics: Google Analytics
- Email delivery: Mailgun (Transactional Email Service)
- Payments: Stripe
We do not sell your personal data. These processors act on our behalf and only process personal data according to our instructions and applicable data protection laws.
7. International transfers
Some providers may process data outside your country. Where required, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).
8. Your rights
Depending on your location, you may have rights to:
- Access your data
- Rectify inaccurate data
- Delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact: contact@ekit.app. We may request proof of identity where appropriate.
9. Security
We implement reasonable technical and organizational measures to protect your data (access controls, encryption in transit, secure storage, monitoring). No system is 100% secure, but we work to protect your information.
10. Children
The Service is not intended for children under 16 years old. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always available on this page with an updated effective date.
Effective date: February 12, 2026
Language notice
These legal documents are provided in English for convenience. If required, a French version may be provided upon request. In case of discrepancy, the English version shall prevail.